桌面SLA 3D打印領(lǐng)導(dǎo)者美國(guó)formlabs深圳招聘<客戶支持專員>

Formlabs正式進(jìn)入中國(guó)市場(chǎng)啦！


招聘<客戶支持專員> 1名
工作地點(diǎn)：深圳
        優(yōu)化Formlabs.網(wǎng)站及社交媒體，搜集業(yè)務(wù)線索交由合作伙伴跟蹤并評(píng)估轉(zhuǎn)化率；
        支持和指導(dǎo)用戶的設(shè)備使用，提升用戶體驗(yàn)和滿意度；
        協(xié)助客戶樣品測(cè)試，處理用戶和潛在客戶的咨詢反饋；

如果你有理工背景，擅長(zhǎng)動(dòng)手實(shí)踐，喜歡與人溝通，英語(yǔ)流利，趕快報(bào)名吧！

該公司的中國(guó)公司2018年1月份已經(jīng)正式落戶于深圳，F(xiàn)ormlabs設(shè)計(jì)和制造功能強(qiáng)大易于使用的3D打印系統(tǒng)。 總部位于美國(guó)的波士頓，在德國(guó)，日本和中國(guó)設(shè)有分公司或辦事處，該公司由麻省理工學(xué)院媒體實(shí)驗(yàn)室和比特與原子中心的工程師和設(shè)計(jì)師組成。 Formlabs正在為全球工程師，設(shè)計(jì)師和制造商建立專業(yè)3D打印的行業(yè)基準(zhǔn)，并加速教育，牙科，醫(yī)療保健，珠寶和研究等各種行業(yè)的創(chuàng)新。

Formlabs聯(lián)合創(chuàng)始人兼首席執(zhí)行官M(fèi)ax Lobovsky說(shuō)�！皬囊婚_始，3D打印技術(shù)的優(yōu)勢(shì)始終在快速成型，但隨著我們材料不斷演化和已經(jīng)看到的打印部件在許多應(yīng)用案例中勢(shì)不可當(dāng)?shù)脑鲩L(zhǎng)（包括生產(chǎn)線和最近的大規(guī)模定制，我們相信，通過(guò)顯著改善材料性能，大大降低單個(gè)部件的成本，我們可以推動(dòng)3D打印進(jìn)入更多的終端應(yīng)用，從而使3D打印大規(guī)模定制的承諾更貼近企業(yè)和消費(fèi)者的實(shí)際需求。”

https://formlabs.com
辦公室地址：深圳市南山區(qū)科苑南路3331號(hào)阿里中心T2 1209，郵件主題注明“應(yīng)聘”發(fā)到emma@formlabs.com


       Customer support Specialist（China）
As a leader in 3D printing technology, Formlabs is reinventing the digital manufacturing industry. This mission takes innovation, persistence, and building the best team of people to make it happen. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.
We’re looking for a focused and driven team player to join our team in Shenzhen, China. If you have a knack for quickly grasping complex technology, thrive in fast-paced environments and are eager to join an industry that’s expanding at lightning speed, join us as our Customer Support Specialist and help up grow.
The Job:
●        Grow lead generation by optimizing Formlabs.com, Wechat and social media for search and own related channel funnel goals (prospects, conversion, sourced printers, etc)
●        Stay informed on current keyword landscape in our target verticals and help us identify new customers
●        Assist analysis of MKT campaign data to identify and prioritize areas for improvement
●        Connect with Formlabs users and potential customers to address inquiries
●        Enhance Form 2 user experience to ensure customer satisfaction

You:
●        Have experience in a customer care, technical support or growth role
●        Are fluent in both English and Chinese (verbal and written)
●        Enjoy creating, repairing, and playing with new tools
●        Quickly understand new technologies and able to communicate your knowledge clearly to users
●        Are willing to learn and eager to take on new challenges
●        Enjoy creating, repairing, and playing with new tools

Bonus skills:
●        Experience with 3D modeling, printing or digital fabrication
●        Familiar with CAD manipulation and design

**This job is located in our Shenzhen, China office.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.